Create an interview

You'll need to create a company brand profile before you can complete these steps.
To add an interview, navigate to the  Interviews tab from the main menu:

Then click  Create:

There are 3 easy steps to creating an interview on Willo:


Initial setup

This is where you enter details about the interview such as the title and description. 
Video Intro
You have the option of recording an intro video in your process, this is a great way to inject some personality into your interview and will increase the response rate significantly. 
You can also add a YouTube-hosted video if that's preferred, simply copy and paste the link which should look similar to the following:
If you are copying text from Word or another website you may see formatting issues when you paste text into Willo. If you want to ensure there are absolutely no formatting problems, then the best option is to paste the text without any formatting of any kind applied to it. That means you need to paste plain text, which requires a couple of extra steps, which are explained in the next paragraph:
    Open Notepad on your PC (or Text Editor on your Mac) and paste the text from Word or a website into a new Notepad (or Text Editor) file. 
    Then, copy the text from Notepad (or Text Editor) and paste it into Willo. 
    No extra formatting will be added. However, if there was any formatting in the original text that you want to use (such as bold, lists, underline, and so on), you will need to add those from within Willo using the toolbar.


Write your questions

What do you want to ask? 
You have the option to delete and change the order of your questions, as well as the time allowed for each answer.

  • The maximum number of questions is 20. We recommend between 3 and 5 for maximum engagement.
  • You cannot edit the order or delete questions once the interview has received responses. You should duplicate the interview if you need to add or delete questions.
  • You can choose the number of retakes that a person can have using the dropdown. We recommend leaving this setting at 'Unlimited' since this delivers the best user experience and significantly increases the interview completion rate.


On this final step, there is the option to share access to this interview with others in your organisation - they will have the option to review, rate and leave comments on any response that the interview receives.

You will also set the timescale for your interview, for example, if you want people to interview within a set period of time. When the interview reaches the Live Until date people can no longer respond to your interview. You can enable it again at any time.

Click Publish to save and the interview will go live within your dashboard. You can then start inviting people to your new interview on the next page.
Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us