Staying safe and confident while using Willo

At Willo, your security is our priority. We’re committed to providing a trusted platform for candidates and employers. However, as with any online platform, it’s important to stay alert and informed to protect yourself from potential scams or fraudulent activity.

Here are some key tips to help you stay safe and confident during your hiring journey with Willo.

The Golden Rules

Slow it down: Scammers often try to create a sense of urgency. Take time to verify information, ask questions, and think it through before acting.
Spot check: Do your research to confirm the details. Does the information you’re receiving make sense? Are the company and position legitimate?
Stop! Don’t send: Willo will never ask for payment or personal information like bank details during the interview process. Be cautious of anyone demanding such details.

How to Recognize Authentic Willo Communications

Check the domain: Willo’s official domains are willotalent.com and willo.video. Any other domain, such as "willo-careers.com" or "willo-jobs.net," is not affiliated with us. Always verify the website URL before proceeding.
Official email addresses: Emails from Willo or employers using our platform will come from trusted domains like @willotalent.com or the hiring company’s verified email address. Avoid engaging with emails sent from generic addresses like Gmail or Yahoo unless verified.
Clear communication: Willo never asks candidates for payments, fees, or sensitive personal information such as passwords.

Job Search Dos and Don’ts

Dos:

Verify information: If something feels off, double-check with the company directly.
Cross-check job offers: Ensure the job offer matches the role you applied for. Be cautious of unsolicited offers or roles you didn’t apply for.
Ask questions: A legitimate employer should be able to provide clear answers about the position, company, and process.

Don’ts:

Never send money: Legitimate employers will never ask for payment or fees to apply for or secure a job.
Don’t perform financial transactions: Avoid accepting or transferring money, cashing checks, or sharing financial information for an employer.
Avoid too-good-to-be-true offers: Be wary of jobs offering unrealistic salaries, perks, or flexibility without clear responsibilities or verification.

How to Report Suspicious Activity

If you encounter any suspicious behavior, communications, or links claiming to represent Willo or an employer using our platform:

Report it immediately: Use the report page on our platform to report the suspicious activity. Our team will investigate and assist you as soon as possible.
Stop engagement: Do not provide any personal or financial information or continue communications with the individual.
Secure your accounts: If you suspect your information has been compromised, update your passwords and monitor your accounts for any unusual activity.