Single Sign-On (SSO)
Single Sign-On (SSO) for Enterprise Customers
Willo supports Single Sign-On (SSO) for enterprise customers, providing a seamless and secure way for your team to access the platform using your organization's identity provider. With SSO, your team can log in to Willo using their existing credentials, eliminating the need for multiple passwords and ensuring compliance with your company’s security policies.
What is SSO?
Single Sign-On (SSO) allows users to access multiple applications with one set of login credentials. By integrating SSO into your Willo account, you can simplify the login process for your team while maintaining centralized control over access and permissions.
Supported Identity Providers
Willo’s SSO feature is compatible with the following identity providers:
- Active Directory/LDAP
- ADFS
- Azure Active Directory Native
- Azure Active Directory
- Google Workspace
- OpenID Connect
- Okta
- PingFederate
- SAML
If your organization uses one of these providers, you can easily integrate it with Willo for streamlined access.
Key Benefits of SSO
- Enhanced Security: Protect sensitive data by enforcing your organization’s authentication policies.
- Simplified Access: Your team can log in with their existing credentials, reducing login friction.
- Centralized Management: Easily control and revoke access through your identity provider.
- Compliance: Meet regulatory and organizational requirements for secure user authentication.
How to Set Up SSO
To enable SSO for your enterprise account, follow these steps:
- Contact Willo Support: Reach out to our support team, or account manager to request SSO pricing and setup for your organization.
- Provide Identity Provider Details: Share your identity provider’s metadata or configuration details with the support team. This may include:
- Identity Provider URL
- Metadata file or endpoint
- SAML attributes (if applicable)
- Configure Your Identity Provider: Follow the setup instructions for your specific identity provider (e.g., Okta, Azure AD) to integrate it with Willo.
- Verify and Test: Once the integration is configured, our team will help you test the connection to ensure a smooth login experience.
- Enable for Your Team: After successful testing, the SSO feature will be enabled for your organization.
Frequently Asked Questions
Q: Is SSO available for all Willo customers?
A: SSO is currently available for enterprise customers only. If you’d like to upgrade to an enterprise plan, please contact us.
Q: Can I use multiple identity providers with Willo?
A: At this time, each Willo account can integrate with a single identity provider.
Q: What happens if SSO fails?
A: If your identity provider experiences downtime or users encounter issues logging in, Willo provides a fallback login option for administrators to regain access.
Q: Can I customize user roles with SSO?
A: Yes, roles can be assigned automatically based on user attributes provided by your identity provider (e.g., admin, standard user).