Enable access to camera and microphone
Choose your device
Steps for a computer
When you click
'Record now' a popup may appear on your computer. Please ensure you click
Allow:
If you click
Block or
Deny by mistake, click the lock icon in your address bar and selecting
Allow for both Microphone and Camera:
Once you have granted camera and microphone access you will need to click
Reload or
Refresh in your browser to continue.
Steps for Android phones
- Navigate to: Home > Settings > Apps > Chrome > Permissions
- You should see Camera, Location and Microphone in the Allowed section. If not please click into each and click 'Allow'.
- Exit the settings menu and open the Willo interview link in Google Chrome on your phone.
- You may be asked to grant permission to camera or microphone again in a pop-up - please click Allow.
- You can now complete the interview.
Steps for iPhone and iPad
Safari browser:
- Home > Settings > Safari > Camera > Allow
- Home > Settings > Safari > Microphone > Allow
- Open the interview in a new Safari tab.
- You may be asked to grant permission to camera or microphone again in a pop-up - please click Allow.
- You can now complete the interview.
Google Chrome:
- Settings > Privacy > Camera > Chrome > Enable
- Settings > Privacy > Microphone > Chrome > Enable
- Open the interview in a new Chrome tab.
- You may be asked to grant permission to camera or microphone again in a pop-up - please click Allow.
- You can now complete the interview.