Enable access to camera and microphone

Choose your device

Steps for a computer

When you click 'Record now' a popup may appear on your computer. Please ensure you click Allow:

If you click Block or Deny by mistake, click the lock icon in your address bar and selecting Allow for both Microphone and Camera:

Once you have granted camera and microphone access you will need to click Reload or Refresh in your browser to continue.

Steps for Android phones

  1. Navigate to: Home > Settings > Apps > Chrome > Permissions
  2. You should see Camera, Location and Microphone in the Allowed section. If not please click into each and click 'Allow'.
  3. Exit the settings menu and open the Willo interview link in Google Chrome on your phone.
  4. You may be asked to grant permission to camera or microphone again in a pop-up - please click Allow
  5. You can now complete the interview.

Steps for iPhone and iPad

Safari browser:

  1. Home > Settings > Safari > Camera > Allow
  2. Home > Settings > Safari > Microphone > Allow
  3. Open the interview in a new Safari tab.
  4. You may be asked to grant permission to camera or microphone again in a pop-up - please click Allow
  5. You can now complete the interview.

Google Chrome:

  1. Settings > Privacy > Camera > Chrome > Enable
  2. Settings > Privacy > Microphone > Chrome > Enable
  3. Open the interview in a new Chrome tab.
  4. You may be asked to grant permission to camera or microphone again in a pop-up - please click Allow
  5. You can now complete the interview.
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