Manage my subscription

Note: You need to be the account owner to change or cancel a subscription.

Not the owner? Ask your account owner to follow these steps, or message us and we’ll point you to the right person.

Thinking of cancelling?

Pause your account (no charge)

If you’ve filled your role and don’t need Willo right now, pause your account - you’ll keep everything ready for your next hire.

The best option when:

  • Hiring complete / role filled
  • Between hiring cycles
  • Temporary budget pause

You can pause for up to 8 months, and reactivate anytime.

Pause my account

Your assessments, templates, candidate data and activity logs stay exactly as they are.


Switch to a better-fit plan

You can see a full breakdown of our plans here. If you would like to update your plan to either Growth or Scale, you can do this by following our guide here.


Or, if you would like to purchase an Enterprise plan, you can contact us by booking a demo with one of our sales team here.


Want to come back later?

Reactivate at any time by logging in and choosing a plan, or ping us on chat and we’ll do it for you.
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