JazzHR Integration

JazzHR integration with Willo allows you to seamlessly invite your candidates to a Willo interview. In this article, we will cover how to:

Enable the JazzHR integration
Configure the integration for each interview
Invite and review your video interviews

Enable the JazzHR integration

Note: When the integration is first enabled, all required data will be synchronized. This may take several hours depending on the volume of data in your ATS. For the most seamless integration process, please ensure you have configured all of the jobs you wish to pull through to Willo before enabling the integration.

To get started, visit the Integrations page within the Willo application and search for the JazzHR integration.

Expand the integration tile and select Enable. This will launch a pop-up and you will need to grant access permissions to Willo in order for the integration to work.

Once you have enabled this, you will be taken through the secure one-time authorization process onscreen in order to complete the connection.

Once this is done, you will have successfully enabled the integration - you should see an ‘Enabled’ status appear:

Important: Once you have established a connection, you will need to complete this form outlining which stage(s) and workflow(s) to configure before progressing. This is due to a known issue with the JazzHR API where we must manually configure your job trigger stage(s). Please allow up to 3 working days for this step to be complete.

Configure the integration for each interview

Once you have enabled the integration, you will notice an integration dropdown within each of your interviews:

By clicking on this dropdown, you will see the most recent list of jobs from JazzHR.

In order to connect one, or many jobs to this interview, you will need to select the desired job and corresponding trigger stage (the point in your process when an invite should be sent to the candidate) and click Apply as shown in the screenshot below:

Invite candidates

Once your JazzHR job and Willo interview are successfully connected, each time you move a candidate to the defined stage(s) within JazzHR then they will automatically receive an invitation to participate in the interview.

Review candidates in JazzHR

Once they have responded to the interview, Willo will send their response back to JazzHR and you will be able to access it in the Notes field as shown below:

Log into your JazzHR instance
Search for the candidate you want to look at
Click on it to open the candidate view
Open the "DISCUSSION" tab in the middle of the view
Scroll down until you find the test result

Synchronization Intervals

Please be aware that this integration is subject to synchronization Intervals and as a result, data will not live update.

Launch Plan: Synchronisation intervals up to 3 hours.
Growth Plan: Synchronisation intervals up to 30 minutes.
Scale and Enterprise Plans: Synchronisation intervals up to 5 minutes.

If you require more frequent synchronization intervals please contact us, or upgrade your account.