SmartRecruiters Integration

SmartRecruiters’ recruiting integration with Willo allows you to seamlessly connect your accounts. In this article, we will cover how to:

  • Enable the SmartRecruiters integration
  • Configure the integration for each interview
  • Invite and review your video interviews

Enable the SmartRecruiters integration

Note: When the integration is first enabled, all required data will be synchronized. This may take several hours depending on the volume of data in your ATS. For the most seamless integration process, please ensure you have configured all of the jobs you wish to pull through to Willo before enabling the integration.

To get started, visit the Integrations page within the Willo application and search for the SmartRecruiters integration. Alternatively, click here.


Expand the integration tile and select Enable. This will launch a pop-up and you will need to grant access permissions to Willo in order for the integration to work. 

Once you have enabled this, you will be taken through the secure one-time authorization process onscreen in order to complete the connection. 


Once this is done, you will have successfully enabled the integration - you should see an ‘Enabled’ status appear. 


Configure the integration for each interview

Once you have enabled the integration, you will notice an integration dropdown within each of your interviews.


By clicking on this dropdown, you will see the most recent list of jobs from SmartRecruiters. 


In order to connect one, or many jobs to this interview, you will need to select the desired job and corresponding trigger stage (the point in your process when an invite should be sent to the candidate) and select Apply as shown in the screenshot below. 




Invite and review your video interviews

Once your SmartRecruiters job and Willo interview are successfully connected, each time you move a candidate to the defined stage(s) within SmartRecruiters then they will automatically receive an invitation to participate in the interview. 


Once they have responded to the interview, Willo will send their response back to SmartRecruiters and you will be able to access it in the 'Notes' field as outlined below:

  1. Log into your SmartRecruiters instance
  2. Go to the "People" tab at the top left
  3. Search for the candidate you want to look at
  4. Click on it to open the candidate view
  5. Open the "Notes" section to see the interview response.

Synchronization Intervals

Please be aware that this integration is subject to synchronization Intervals and as a result, data will not live update.

  • Launch Plan: Synchronisation intervals up to 3 hours.
  • Growth Plan: Synchronisation intervals up to 30 minutes.
  • Scale and Enterprise Plans: Synchronisation intervals up to 5 minutes.

If you require more frequent synchronization intervals please contact us, or upgrade your account.

Scopes and permissions

In order to enable the Willo and SmartRecruiters integration, Willo requires access to your SmartRecruiters account. By enabling the integration, you will need to grant the following permissions:

Read Jobs name, description, confidential, weekly hours, employment type, status, visibility, category, department, post url, experience level, salary amount, salary amount from, salary amount to, salary currency, salary period, location, opened at, closed at, created at, updated at
Read Applications outcome
Read Candidates first name, last name, company, title, confidential, source, phone numbers, email addresses, social media, location, created at, updated at
Read Users first name, last name, email
Read Application Stages name
Read Tags name
Create and manage candidates all
Create and manage applications all
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