SAP SuccessFactors Integration

SAP SuccessFactors’ recruiting integration with Willo allows you to seamlessly connect your accounts. In this article, we will cover how to:

  • Enable the SAP SuccessFactors integration
  • Configure the integration for each interview
  • Invite and review your video interviews

Enable the SAP SuccessFactors integration

Note: When the integration is enabled, all data will be synchronized. The next synchronization could be up to 3 hours later. For the most seamless integration process, please ensure you have configured all of the jobs you wish to pull through to Willo before enabling the integration.

To get started, visit the Integrations page within the Willo application and search for the SAP SuccessFactors integration. Alternatively, click here.

Expand the integration tile and select Enable. This will launch a pop-up and you will need to grant access permissions to Willo in order for the integration to work. 

Once you have enabled this, you will be taken through the secure one-time authorization process onscreen in order to complete the connection. 

Once this is done, you will have successfully enabled the integration - you should see an ‘Enabled’ status appear. 

Configure the integration for each interview

Once you have enabled the integration, you will notice an integration dropdown within each of your interviews.

By clicking on this dropdown, you will see the most recent list of jobs from SAP SuccessFactors. 

In order to connect one, or many jobs to this interview, you will need to select the desired job and corresponding trigger stage (the point in your process when an invite should be sent to the candidate) and select Apply as shown in the screenshot below. 

Invite and review your video interviews

Once your SAP SuccessFactors job and Willo interview are successfully connected, each time you move a candidate to the defined stage(s) within SAP SuccessFactors then they will automatically receive an invitation to participate in the interview. 

Once they have responded to the interview, Willo will send their response back to SAP SuccessFactors and you will be able to access it in the ‘Comments’ field as shown below:

  1. Log into your SAP SuccessFactors instance
  2. Open the "Admin Center" dropdown at the top left
  3. Click on "Recruiting"
  4. In the "Job requisitions" tab, click on the job for which you want to see the candidates
  5. Open the candidate's section and click on the candidate you want to look at
  6. On the candidate workbench look at the "Comments" section in the top right, this is where the interview response can be found.

Note: Please be aware that this integration is subject to 3-hour synchronization intervals and as a result, data will not live update. If you are in need of more frequent synchronization intervals, please get in touch with

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