Willo’s Approach to Security Vulnerability Reporting

At Willo, the security of our users and the integrity of our platform are of utmost importance. We are committed to maintaining a safe and secure environment for all our stakeholders. To achieve this, we have established comprehensive security measures and protocols.


Our Security Partnership

Willo collaborates with a leading security agency to conduct regular security assessments and handle any potential vulnerabilities. This partnership ensures that our platform is continuously monitored and safeguarded against emerging threats.


Reporting Security Issues

We understand that security is a collective responsibility. If you discover a potential security vulnerability, we encourage you to report it directly to us. Please refrain from probing our systems beyond standard usage, as unauthorised testing can inadvertently compromise our platform’s security.


No Official Bug Bounty Program

Currently, Willo does not operate an official bug bounty program. While we appreciate the initiative of individuals seeking to improve our security posture, we are unable to offer compensation for unsolicited vulnerability reports. Our focus remains on collaborating with our trusted security partners to address and resolve any issues promptly.


Why We Don’t Offer a Bug Bounty Program

  • Controlled Environment: By managing all vulnerability reports through a single, professional security agency, we ensure a controlled and secure approach to handling potential threats.
  • Resource Allocation: Our resources are dedicated to maintaining and enhancing our security infrastructure internally and through our established partnerships.
  • Preventing Unintended Consequences: Encouraging widespread probing can increase the risk of accidental disruptions or exploitation of vulnerabilities before they are addressed.

Our Commitment to Security

Willo is dedicated to upholding the highest standards of security. We continuously invest in advanced security technologies and work closely with our security partners to identify and mitigate risks. Your trust is paramount, and we strive to provide a secure and reliable platform for all our users.


Contacting Our Security Team

If you have identified a security concern or wish to discuss potential vulnerabilities, please contact our support helpdesk. Your cooperation helps us maintain the security and integrity of our services.


Thank you for your understanding and support in keeping Willo safe for everyone.

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